The mobility company faced significant challenges in managing sensitive data, including PII, payment information, and GPS tracking data, due to its dispersed data ecosystem across mobile apps, cloud platforms, and third-party integrations. Compliance with global regulations like GDPR and CCPA, as well as local transportation laws, was difficult, while the lack of a clear classification framework increased the risk of data breaches and inefficiencies in governance.
Our team of experts created a tailored classification framework to categorize data into Customer Data, Operational Data, and General Data. Automated tools were deployed to tag and classify data in real time, while encryption and role-based access controls secured sensitive information. Additionally, real-time monitoring systems were implemented to detect unauthorized access, and centralized dashboards provided visibility into classification statuses and compliance metrics.
The solution significantly improved data management and security, achieving full compliance with GDPR, CCPA, and local regulations. Automated classification reduced manual data handling by significant hours annually, while encryption and monitoring mitigated over 98% of unauthorized access attempts. The company reported reduction in security incidents and increase in customer trust and satisfaction, supporting growth in its mobility services.